FITCH

SIZE ASSISTANT

UI/ UX Design . Mobile App Design . UX Research

A fashion app extension designed for online commerce platforms, offering sizing guidance to users to help customers make confident purchasing decisions.

DESIGNER

Calista Christy Kartadinata

YEAR

2024

SOFTWARES

Figma . AutoCAD . Adobe Photoshop . ProCreate

FITCH

SIZE ASSISTANT

UI/ UX Design . Mobile App Design . UX Research

A fashion app extension designed for online commerce platforms, offering sizing guidance to users to help customers make confident purchasing decisions.

DESIGNER

Calista Christy Kartadinata

YEAR

2024

SOFTWARES

Figma . AutoCAD . Adobe Photoshop . ProCreate

FITCH

SIZE ASSISTANT

UI/ UX Design . Mobile App Design . UX Research

A fashion app extension designed for online commerce platforms, offering sizing guidance to users to help customers make confident purchasing decisions.

DESIGNER

Calista Christy Kartadinata

YEAR

2024

SOFTWARES

Figma . AutoCAD . Adobe Photoshop . ProCreate

UNDERSTANDING THE PROBLEM

Designing an app that seamlessly operates within another app — balancing bold, standout visuals with integration into its parent platform.

UNDERSTANDING THE PROBLEM

Designing an app that seamlessly operates within another app — balancing bold, standout visuals with integration into its parent platform.

UNDERSTANDING THE PROBLEM

Designing an app that seamlessly operates within another app — balancing bold, standout visuals with integration into its parent platform.

THE OBJECTIVE

Develop a user-friendly and precise online sizing experience to improve online apparel shopping satisfaction.

THE OBJECTIVE

Develop a user-friendly and precise online sizing experience to improve online apparel shopping satisfaction.

THE OBJECTIVE

Develop a user-friendly and precise online sizing experience to improve online apparel shopping satisfaction.

THE APP IDEA

THE APP IDEA

THE APP IDEA

Fitch is an app extension integrated in

online commerce platforms, assisting customers

in making fail-proof buying decisions.

Fitch is an app extension integrated in

online commerce platforms, assisting customers

in making fail-proof buying decisions.

Fitch is an app extension integrated in

online commerce platforms, assisting customers

in making fail-proof buying decisions.

SHAPING DESIGN WITH USER INSIGHTS

USER DRIVEN DESIGN

USER DRIVEN DESIGN

PRE-PRODUCTION SURVEY

Before development, I surveyed 75 participants aged 19-55 from five countries. The survey explored shopping behaviors and preferences for five initial concepts of online clothing fitting solutions. These insights informed the next steps of creating Fitch.

PRE-PRODUCTION SURVEY

Before development, I surveyed 75 participants aged 19-55 from five countries. The survey explored shopping behaviors and preferences for five initial concepts of online clothing fitting solutions. These insights informed the next steps of creating Fitch.

PRE-PRODUCTION SURVEY

Before development, I surveyed 75 participants aged 19-55 from five countries. The survey explored shopping behaviors and preferences for five initial concepts of online clothing fitting solutions. These insights informed the next steps of creating Fitch.

KEY INSIGHTS

KEY INSIGHTS

KEY INSIGHTS

  • Despite the majority preferring online shopping (57.3%), a significant percentage express concern over size (70.6%), emphasising the need for a better solution.

  • Despite 57.3% of participants using size guides, they rated as the second least preferred option. This likely contributes to the lack of confidence experienced by 89.4% of participants when selecting sizes online.

  • Among 4 initial solution ideas, the 3D modelling virtual try-on feature received the highest rating from 75 participants.

  • Despite the majority preferring online shopping (57.3%), a significant percentage express concern over size (70.6%), emphasising the need for a better solution.

  • Despite 57.3% of participants using size guides, they rated as the second least preferred option. This likely contributes to the lack of confidence experienced by 89.4% of participants when selecting sizes online.

  • Among 4 initial solution ideas, the 3D modelling virtual try-on feature received the highest rating from 75 participants.

CREATING A VISUAL STYLE GUIDE

THE VISUAL STYLE GUIDE

CREATING A VISUAL STYLE GUIDE

THE BRANDING CHALLENGE

Designing an app that seamlessly operates within another app — balancing bold, standout visuals with integration into its parent platform.

THE BRANDING CHALLENGE

Designing an app that seamlessly operates within another app — balancing bold, standout visuals with integration into its parent platform.

THE BRANDING CHALLENGE

Designing an app that seamlessly operates within another app — balancing bold, standout visuals with integration into its parent platform.

LOGO

LOGO

LOGO

An icon that communicates 'fitting room'.

An icon that communicates 'fitting room'.

An icon that communicates 'fitting room'.

COLOUR PALETTE

COLOUR PALETTE

COLOUR PALETTE

A stand-out main colour was chosen: red.

A stand-out main colour was chosen: red.

A stand-out main colour was chosen: red.

TYPOGRAPHY

TYPOGRAPHY

TYPOGRAPHY

Sans-serif: Neutral, adaptable.

Sans-serif: Neutral, adaptable.

Sans-serif: Neutral, adaptable.

BUTTON COMPONENTS

BUTTON COMPONENTS

BUTTON COMPONENTS

Primary — Secondary

Primary — Secondary

Primary — Secondary

UI CHARACTERISTICS

Simple and straightforward — for easy readability, flexibility, adaptability, and to avoid clashing with the branding of the client's app.

UI CHARACTERISTICS

Simple and straightforward — for easy readability, flexibility, adaptability, and to avoid clashing with the branding of the client's app.

UI CHARACTERISTICS

Simple and straightforward — for easy readability, flexibility, adaptability, and to avoid clashing with the branding of the client's app.

CREATING A VISUAL STYLE GUIDE

THE VISUAL STYLE GUIDE

CREATING A VISUAL STYLE GUIDE

UNVEILING THE USER PERSPECTIVE

THE VISUAL STYLE GUIDE

UNVEILING THE USER PERSPECTIVE

USER TESTING

I conducted one-on-one post production testing interviews with 5 participants. Below are the steps taken during the interviews and the key results derived from the process.

USER TESTING

I conducted one-on-one post production testing interviews with 5 participants. Below are the steps taken during the interviews and the key results derived from the process.

USER TESTING

I conducted one-on-one post production testing interviews with 5 participants. Below are the steps taken during the interviews and the key results derived from the process.

ROOM FOR IMPROVEMENTS

ROOM FOR IMPROVEMENTS

ROOM FOR IMPROVEMENTS

Initial button

Initial button

Initial button

The updated Fitch access button now includes micro-animations.

Every few seconds, animated text saying '3D Fit' appears, attracting users' attention and providing context to the element.

The updated Fitch access button now includes micro-animations.

Every few seconds, animated text saying '3D Fit' appears, attracting users' attention and providing context to the element.

The updated Fitch access button now includes micro-animations.

Every few seconds, animated text saying '3D Fit' appears, attracting users' attention and providing context to the element.

Custom Hair Tab

Custom Hair Tab

Custom Hair Tab

Users can now conveniently customise both their hairstyle and hair colour within the same tab, streamlining the interface for enhanced efficiency.

Users can now conveniently customise both their hairstyle and hair colour within the same tab, streamlining the interface for enhanced efficiency.

Users can now conveniently customise both their hairstyle and hair colour within the same tab, streamlining the interface for enhanced efficiency.

ADD AVATAR

ADD AVATAR

ADD AVATAR

The addition of this feature enables users to create and save avatars within Fitch.

The drop-down menu is placed in the fitting room interface for convenient and quick access

This idea can be taken further to an avatar sharing feature, enabling users to access and save their avatars in other users’ account.

The addition of this feature enables users to create and save avatars within Fitch.

The drop-down menu is placed in the fitting room interface for convenient and quick access

This idea can be taken further to an avatar sharing feature, enabling users to access and save their avatars in other users’ account.

The addition of this feature enables users to create and save avatars within Fitch.

The drop-down menu is placed in the fitting room interface for convenient and quick access

This idea can be taken further to an avatar sharing feature, enabling users to access and save their avatars in other users’ account.

IMPROVED CHECKOUT

IMPROVED CHECKOUT

IMPROVED CHECKOUT

The updated checkout modal now pins the items currently being tried on by the avatar, offering users instant access to the items they are most likely interested in purchasing. Additionally, a "select all" button has been added for faster item selection.

This improvement enhances the navigation process during checkout.

The updated checkout modal now pins the items currently being tried on by the avatar, offering users instant access to the items they are most likely interested in purchasing. Additionally, a "select all" button has been added for faster item selection.

This improvement enhances the navigation process during checkout.

The updated checkout modal now pins the items currently being tried on by the avatar, offering users instant access to the items they are most likely interested in purchasing. Additionally, a "select all" button has been added for faster item selection.

This improvement enhances the navigation process during checkout.

KEY FEATURES

KEY FEATURES

KEY FEATURES

Personalised, size-accurate 3D avatar

Personalised, size-accurate 3D avatar

Personalised, size-accurate 3D avatar

Virtually mix & match clothing items

Virtually mix & match clothing items

Virtually mix & match clothing items

Sizing recommendations

Sizing recommendations

Sizing recommendations

Avatar save

Avatar save

Avatar save

BRINGING THE CONCEPT TO LIFE

BRINGING THE CONCEPT TO LIFE

BRINGING THE CONCEPT TO LIFE

FITCH IN A NUTSHELL

FITCH IN A NUTSHELL

FITCH IN A NUTSHELL

This project followed a complete cycle of research, ideation, prototyping, testing, and refinement [full documentation].

Inspired by the real-life experience of trying on clothes in stores, the app was designed to be intuitive and easy to use, leveraging familiar interactions to enhance user understanding.

This project followed a complete cycle of research, ideation, prototyping, testing, and refinement [full documentation].

Inspired by the real-life experience of trying on clothes in stores, the app was designed to be intuitive and easy to use, leveraging familiar interactions to enhance user understanding.

This project followed a complete cycle of research, ideation, prototyping, testing, and refinement [full documentation].

Inspired by the real-life experience of trying on clothes in stores, the app was designed to be intuitive and easy to use, leveraging familiar interactions to enhance user understanding.

© 2024 Calista Christy Kartadinata. All rights reserved.

© 2024 Calista Christy Kartadinata

© 2024 Calista Christy Kartadinata.